Q: What changed in the Year second, late winter window 3 file?
Iria Venn: Asite visit checks the service during the hours residents use it. That changes what is in the record; it does not automatically change the rule.

Q: Which evidence should residents read first?
Iria Venn: temporary addresses, service notices and lease copies. This window records 78 new residents receiving a service notice before the first review date; the previous window records 73. The dates and the method matter as much as the total.

Q: Why is the disagreement still open?
Iria Venn: The desk removes expired addresses for accuracy. Residents say the notice list should be refreshed before removal. Both accounts describe a different part of the welcome desk at West Lantern House.

Q: What happens at closeout?
Iria Venn: The next step is The intake desk will test a reminder before a temporary address expires.

Q: What should the public not assume?
Iria Venn: That one window answers every future case. A new file starts with a new date and a new count.